Welcome to the Van Gogh Museum website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and the Van Gogh Museum ("Museum," "we," "us," or "our") governing your access to and use of the Van Gogh Museum website (the "Site") and all related services, applications, mobile applications, and content offered by the Museum.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you are prohibited from using or accessing this Site. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting of the modified Terms on the Site. Your continued use of the Site after any such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes. If you disagree with any changes, you should discontinue using the Site.
The Van Gogh Museum website is provided for your personal, non-commercial use. You may use the Site to browse information about Vincent van Gogh, the Museum's collection, exhibitions, events, and related services. You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site. You also agree not to attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, use of the Site, or access to the Site without the express written permission of the Van Gogh Museum. You may download and print materials from the Site for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the materials. Any unauthorized use of the materials appearing on this Site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
All content on the Van Gogh Museum website, including but not limited to text, images, graphics, logos, audio, video, and software, is the property of the Van Gogh Museum or its licensors and is protected by copyright, trademark, and other intellectual property laws. The Museum's name and logo are trademarks of the Van Gogh Museum. You may not use these trademarks without our prior written consent.
The digital reproductions of artworks available on the Site are provided for informational and educational purposes only. Commercial use of these images is prohibited without obtaining the appropriate licenses from the copyright holders. Please contact the Museum's Rights and Reproductions department for information on licensing artwork images. Unauthorized reproduction or distribution of copyrighted material is strictly prohibited and may result in legal action.
If you believe that your intellectual property rights have been infringed by content on the Site, please contact us immediately at copyright@vangoghmuseum.nl with detailed information about the alleged infringement.
The Van Gogh Museum website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the Site or the information, content, materials, or products included on the Site. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the materials on the Site in terms of their correctness, accuracy, reliability, or otherwise. Your use of the Site is at your sole risk.
To the fullest extent permitted by applicable law, the Van Gogh Museum shall not be liable for any damages of any kind arising from the use of the Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies to all claims, whether based on contract, tort, negligence, strict liability, or any other legal theory.
In no event shall the Museum's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Site. This limitation applies even if the Museum has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you.
We are not responsible for the content or practices of any third-party websites that may be linked to from the Site. Your use of third-party websites is at your own risk, and you should review the terms and conditions and privacy policies of those websites before using them.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site shall be instituted in the courts of Amsterdam, Netherlands. You agree to submit to the jurisdiction of such courts and waive any objections based on venue or forum non conveniens.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Van Gogh MuseumEmail: info@vangoghmuseum.nl
Phone: +31 62789593
We aim to respond to all inquiries within 5 business days. Our office hours are Monday to Friday, 9:00 AM to 5:00 PM CET.
These Terms and Conditions were last updated on October 26, 2023.